常见问题

We require an initial deposit of $500 that will be applied as a credit to your first invoice once you make a hire. If you decide not to move forward, your deposit will be refunded completely.

We make sure to start each engagement with a trial period of up to two weeks. This means that you have time to help ensure the engagement will be successful. 如果你对结果完全满意, we’ll bill you for the time and continue the engagement for as long as you’d like. 如果您不完全满意，我们不会向您收费. 从那里, 我们要么分道扬镳, or we can provide you with another expert who may be a better fit and with whom we will begin a second, 无风险试用.

We allow our clients to begin a trial period with up to three experts from our network per position. While we rigorously screen all applicants to ensure talent and intelligence, we understand that not every person will be a perfect fit for every company. 出于这个原因, we allow our clients to work with multiple experts for each position before they decide on a candidate with whom they are confident and comfortable.

Many organizations are faced with the issue of finding reliable engineers, 设计师, 以及其他专业人才. 在Toptal, we leverage smart infrastructure and a rigorous screening process to curate the best talent the world has to offer. 在典型的Toptal交战中, 在大多数情况下，我们会在24小时内把你介绍给候选人, 90%的客户会雇佣我们介绍的第一个候选人.

这些人也不是随便什么候选人. 在Toptal，我们会彻底筛选我们的专家(请参阅“测试”) & 筛选” below) to ensure we only supply experts of the highest caliber. 在200多个中,每年有5000人申请加入Toptal网络, 我们接受少于百分之三. 你将与设计专家一起工作, 技术, or business (never generalized recruiters or HR reps) who hand-select the right match for you from our network.

No. 每一位Toptal专家都能说流利的英语. 事实上, 在我们邀请候选人处理我们严格的领域特定测试之前, we conduct lengthy interviews to ensure they have a high level of proficiency in English and have personalities well-suited to working with western technical teams.

我们筛选沟通技巧, 个性, 特定领域的知识, 以及高度的专业精神. 大约3%的申请人通过筛选程序.

Our process includes a variety of ways to determine skill and proficiency, 包括投资组合评审, 技术编码挑战, 用户或市场调查, 业务案例, 项目管理待办事项梳理, 正式的评估, as well as live problem-solving sessions as appropriate to the candidate and vertical.

We match all candidates with senior Toptal domain experts for each and every interview, and all applicants complete a test project to demonstrate live proficiency with a project similar to what they would work on in a typical engagement.

Currently, we have experts in over 100 countries, most being located in the Americas and Europe.

The vast majority work remotely from their home office or a co-working space.

在实践中, there have only been a few instances where clients have felt it absolutely necessary to bring a Toptal expert physically on-site. 如果这真的是一个要求, we can work with you to coordinate relocating an individual or team to your location for a specified period of time.

我们需要一到三周的时间来定位, 全屏幕, and work with every expert before we feel confident enough to admit them to our network and introduce them to a client. We understand your need for expediency, but we also understand the even greater need for quality. 在Toptal, 即使我们有一个非常有前途的候选人, 在我们对他们的能力有100%的信心之前，我们不会安排他们. Toptal’s stringent screening process is the most important reason we’re able to maintain a network of the highest caliber talent.

Toptal尽其所能确保这种情况不会发生. 在Toptal, we completely understand dependability is of the utmost importance. We take measures to ensure that availability and reliability is a top priority for our experts. 然而, 在极不可能的情况下出现这种情况, Toptal将把所支付的时间贷回给客户.

在很大程度上，是的. We will work with you to fully understand your specific requirements so that we can establish a mutually beneficial arrangement.

While we currently do not supply these services, we plan on offering them in the future.

客户端. Toptal’s only business is connecting world-class experts to the clients who want to work with them - not intellectual property. Our contracts provide that all work created by a Toptal expert is the property of the client, 不是Toptal.

Toptal enters into talent agreements with every member of the talent network. 通过这些协议, Toptal obtains exclusive ownership of the work created by the Toptal talent that works with you. We then provide you with the intellectual property for the work that the Toptal talent creates for you under our client agreement. This clean, simple, pass-through arrangement has worked well for our clients for many years. 然而, if you would like the expert to enter into a direct agreement with you to effect the direct transfer of IP property, 我们可以与您合作，以确保满足您的需求.

We typically invoice our clients twice a month, though there is some flexibility here. 发票是用Net 10条款生成的, so our clients have an opportunity to review the charges prior to processing.

我们目前接受所有主要的信用卡，ACH，银行电汇和贝宝.